1. Acceptance of Terms
By opting in to receive SMS messages from Advanced Occupational Health Services (Advanced OHS), you agree to these Terms of Service and our Privacy Policy. These messages may include appointment reminders, treatment updates, billing notices, and health-related information.
2. Service Description
Our SMS service is used to communicate with patients regarding:
- Appointment confirmations and reminders
- Preventive care and prescription refill alerts
- Billing and insurance updates
- Health education and clinic announcements
Message frequency varies based on your care plan and interactions.
3. Consent & Opt-In
You must provide express written consent to receive SMS messages. Consent may be obtained via:
- Signing a digital or paper intake form
- Checking an opt-in box on our website or patient portal
- Texting a keyword to our designated number
By opting in, you confirm you are the authorized user of the mobile number provided.
4. Opt-Out
You may opt out at any time by replying “STOP” to any message. You will receive a confirmation and no further messages will be sent unless you opt in again.
5. Fees & Charges
Standard message and data rates may apply. Check with your mobile carrier for details. You are responsible for any charges incurred.
6. HIPAA & Privacy
We comply with HIPAA and protect your health information. SMS messages will not contain sensitive medical details unless explicitly authorized. For full details, refer to our HIPAA Notice of Privacy Practices.
7. Support
For help, reply “HELP” or contact our office at (425) 650-2727 or patientsupport@advancedohs.com.
8. Eligibility
You must be 18 years or older or have parental/guardian consent to use this service.
9. Limitation of Liability
We are not liable for delayed, undelivered, or misdirected messages. SMS services are provided “as is” without warranties.
10. Changes to Terms
We may update these Terms at any time. Continued use of the service after changes constitutes acceptance of the revised Terms.